We've made online shopping easy!
Encounter difficulties when browsing our new webstore? Please check the guides below and these might help you out.
Otherwise, drop us message via the LIVE Chat at the bottom right and we are always happy to serve you!
1
Using the search feature
Make use of the search field in the website. This is an example how i search products with a “muscle” keyword.
You will be redirected to a result page. If there is only 1 product matched, you will be redirected to the product page immediately instead. Enjoy your shopping experience now!
There are several search field locations in the website other than the top section.
2
Using the product category menu
If you got no idea what product name to search, please try to view our products by category! You can use our shop by category or shop by goal menu located on top menu section.
Once clicked on the desired category, you will be redirected to the product category page. Enjoy shopping then 🙂
You could switch to any other category via the sidebar too!
Below the menu in mobile mode.
3
Using the product brand menu
If you prefer to view all products for a certain brand, sure you can do that! Go ahead to use the shop by brand menu on top. You can choose the brand from the dropdown mega menu or just click on the “SHOP BY BRAND” menu and you will be directed to the brand logos page.
Once you are in the specific brand page, you will be able to check out the products you like.
As usual, you can find these from the various places in website to ease your navigation experiences.
Product brand filter in the sidebar.
Shop By Brand menu in mobile mode.
add to cart
It’s very easy to place an order / add the product into you cart. Below is a simple summary for adding a product into the cart.
After added a product into the cart, you will be able to see a popup.
1
preview your order
Mobile Phone View
You will be directed into cart page. You can view the summary of your shopping cart, edit product quantity, remove product from cart, apply the coupon code, redeem Nutrition Pro Reward Points (For registered customers only), calculate shipping rate etc.
2
proceed to checkout
Click on the checkout button to bring you to the checkout page. If do have account with us, please login here.
Next you will be able to fill up the billing and shipping addresses
3
place order / make payment
In this step, you will be able to choose the payment method for the order. **If you choose Bank Transfer Payment method, please refer to All About Bank Transfer Payment**
Kindly wait for a second when the placing order process running and soon you will be able to see this order received page. At the same time, you will be receiving a confirmation order email as well.
1
Upload Bank Payment slip to your order
For customer who choose Bank Transfer Payment Method when checking out order, you have to inform us after the payment made. There are several ways to inform us. We will show the first method here.
For registered customer:
You could navigate to My Account > Orders > View Order after logged in the website.
Then you will be able to see this upload box. Simple drag your bank payment slip into this box will do.
**Only support jpg, png, pdf, jpeg and gif files**
For guest customer:
Check out the order ID and link in your order email. Simply click on the link and you will be reach previous order received page.
Just scroll down and you will be able to see the Bank Payment Slip upload box. Simple drag your bank payment slip into this box will do.
**Only support jpg, png, pdf, jpeg and gif files**
2
Whatsapp or sms
account details
| Account name | Account number | Bank name |
|---|---|---|
| SPORT NUTRITION PRO SDN BHD | 3208-7431-36 | PUBLIC BANK |
| SPORT NUTRITION PRO SDN BHD | 5082-8931-5419 | MAYBANK |
| SPORT NUTRITION PRO SDN BHD | 8009-2258-54 | CIMB ISLAMIC |
Once our sales coordinator shipped out your products, you will be receiving email notification. You can retrieve the shipment tracking number in the email.
Alternatively, you can login Nutrition Pro website as usual, heads to My Account > Orders > View Order Details
You can get the same information in the page.
NP Reward Points accumulated can be used to redeem in your subsequent purchase at nutritionpro.com.my. Every 900 points equal to RM10 worth of wallet credit on Nutrition Pro. However, NP Reward Points are not exchangeable for cash.
1
By Purchases
Every RM1 spent in nutritionpro.com.my will be rewarded 3 points.
RM1 spent = 3 NP Reward Points
- Reward points will be given once your order reached status “Completed”
2
By Friends Referral
Every registered member owned a unique referral link. Just simply share this link to your friends and you will be rewarded 100 NP Reward Points if they used your link to signup!
1 Referral Signup = 100 NP Reward Points
The unique link can be found in My Account page after logged into Nutrition Pro Website. Copy and you can pass on the link via e-mail or on your website, Facebook or by any other means necessary.
- Reward points will be given once your friend registered by using your referral link.
3
By Product Review
Simply write your product review for purchased product and you will be rewarded 100 NP Reward Points.
1 Purchased Product Review = 100 NP Reward Points
- SPAM on product review will not giving you extra NP Reward Points, only first review on the individual product’s entitled the reward.
- Only purchased product’s review will be rewarded. Writing product review on a never purchased product will gain nothing.
- Reward points will be given once your product review approved by our website administrator.
Simply login Nutrition Pro website, go to My Account > Nutrition Pro Reward or click on Rewards on the top menu.
You can view all history of the NP Reward Points transactions.
Click on the + icon to expand for more details.
Please be noted that redeeming NP Reward Points must be performed while you are logging into Nutrition Pro website.
The Redeem field will be appeared in the Cart page or Checkout page (3rd step). Key in the value of the points you wish to apply in this order and click on APPLY REWARD POINTS.
**No NP Reward Points earning for the redeeming points orders.
Otherwise, you can contact us via the form in Contact Us page.
Whatsapp +6011-36536520 is alternative way to reach us too!
